Shipping policy
At Bold Fit Studio, we want the experience of receiving a new pair of socks or a comfortable pajama set to feel straightforward and dependable.
Our Shipping Policy explains how orders are prepared, how shipping charges are calculated, when packages are dispatched, and what customers can expect after checkout.
This policy applies to orders placed through https://www.boldfitstudio.online/.
4.2 Shipping Rates
We currently offer the following shipping structure:
| Order Merchandise Subtotal | Standard Shipping Charge |
|---|---|
| $10.00 or more | FREE |
| Below $10.00 | $5.99 |
The shipping threshold is based on the merchandise subtotal before applicable taxes and shipping charges, unless otherwise displayed at checkout.
Promotional offers or special shipping arrangements may provide different terms when clearly disclosed.
4.3 Order Processing Time
Most orders are expected to be processed within 1–3 business days after successful payment authorization.
Business days generally exclude Saturdays, Sundays, and U.S. federal holidays.
Processing may include:
- Payment confirmation.
- Order verification.
- Inventory allocation.
- Product inspection.
- Packaging and shipping-label preparation.
- Handover to the shipping carrier.
During peak shopping periods, promotional events, holidays, or unexpected operational interruptions, processing may take longer.
4.4 Estimated Transit Time
After dispatch, standard delivery is generally estimated at 5–10 business days.
The estimated overall timeframe is therefore approximately 6–13 business days, consisting of processing plus carrier transit.
These are planning estimates rather than guaranteed delivery commitments. Actual delivery depends on destination, carrier capacity, weather, transportation conditions, and other factors.
4.5 Order Confirmation and Tracking
After an order is placed, customers should retain their order confirmation for reference.
Where tracking information is available, it may be provided through shipment notifications or other order communications.
Tracking information may take time to become active after a carrier receives the package. A temporary absence of tracking updates does not necessarily mean that a shipment has been lost.
4.6 Shipping Address Accuracy
Customers are responsible for entering a complete and accurate shipping address, including apartment, unit, building, ZIP code, and any other information needed for delivery.
If you notice an error, contact us immediately at [email protected].
We will make reasonable efforts to correct an address before dispatch, but changes cannot be guaranteed after fulfillment begins or a package enters the carrier network.
4.7 Delayed Shipments
Shipping delays may result from:
- Severe weather.
- Carrier network disruptions.
- Public holidays.
- High-volume shipping periods.
- Transportation interruptions.
- Address verification issues.
- Other circumstances beyond our reasonable control.
If your package appears significantly delayed, contact us with your order number. We will review available information and provide reasonable assistance.
4.8 Lost or Missing Packages
If tracking indicates delivery but the package cannot be located, customers should first check:
- The delivery location.
- Mailroom or parcel locker.
- Household members or building management.
- Nearby safe delivery areas.
- Carrier delivery details.
If the package remains missing, contact [email protected] so we can review the matter.
We may coordinate with the carrier and determine an appropriate resolution based on available evidence, shipment status, and applicable law.
4.9 Incorrect or Damaged Deliveries
If you receive the wrong product, a damaged package, or merchandise that appears defective, please contact us promptly.
Photographs of the package, shipping label, and affected products can help us investigate the issue.
Confirmed fulfillment errors or product defects will be handled under our Return and Refund Policy.
4.10 Split Shipments
If an order contains multiple products, items may occasionally be shipped separately depending on inventory or fulfillment arrangements.
Where separate tracking information is available, it may be provided for each shipment.
4.11 Shipping Restrictions
Shipping availability may depend on destination, carrier service, and applicable restrictions.
If we cannot fulfill an order to the address supplied, we will contact the customer and arrange an appropriate resolution, including a refund where applicable.
4.12 Contact for Shipping Questions
For delivery updates, address corrections, or shipping concerns:
Email: [email protected]
Business: TG HARP HOLDINGS, LLC
Address: 1760 Cox Rd, Cocoa, FL 32926, United States
Contact: Jordan Bernardo Cornelius