Contact information

Bold Fit Studio understands that a good shopping experience does not end when an order is placed. Customers may need help selecting a product, understanding an order update, asking about sizing, reporting a delivery issue, or requesting a return.

Our customer contact information is provided below so that inquiries can be directed to the business responsible for operating the website.

5.2 Business Information

Store Name: Bold Fit Studio
Legal Business Name: TG HARP HOLDINGS, LLC
Website: https://www.boldfitstudio.online/

Business Address:
1760 Cox Rd
Cocoa, FL 32926
United States

Return Address:
1760 Cox Rd
Cocoa, FL 32926
United States

Customer Service Contact:
Jordan Bernardo Cornelius

Email:
[email protected]

5.3 Customer Support Topics

Customers may contact us regarding:

  • General product questions.
  • Boys’ pajama and sock product information.
  • Order confirmation and order status.
  • Shipping and tracking concerns.
  • Address correction requests.
  • Damaged or incorrect merchandise.
  • Return and refund requests.
  • Payment or checkout questions.
  • Privacy-related inquiries.
  • Website access or technical concerns.
  • Legal notices and formal correspondence.

5.4 How to Submit an Inquiry

For faster assistance, please include:

  • Your full name.
  • Order number, if applicable.
  • Email address used when ordering.
  • A clear description of your question or concern.
  • Relevant photographs or supporting information, when useful.

Please do not send complete payment card numbers, passwords, or unnecessary sensitive personal information by email.

5.5 Return and Refund Communications

Customers seeking a return or refund should include “Return Request” or “Refund Inquiry” in the email subject line.

For damaged or incorrect merchandise, please include photographs and a short explanation of the issue.

All return requests remain subject to the applicable Return and Refund Policy and mandatory legal rights.

5.6 Privacy and Data Requests

For questions about personal information, data handling, or privacy rights, email [email protected] with the subject line “Privacy Request.”

We may request reasonable verification before responding to a request involving personal information.

5.7 Business Correspondence

Formal business correspondence may be addressed to:

TG HARP HOLDINGS, LLC
Attn: Jordan Bernardo Cornelius
1760 Cox Rd
Cocoa, FL 32926
United States

Email: [email protected]

5.8 Support Availability

Customer inquiries are handled through email. Response times may vary according to inquiry volume, holidays, and the nature of the request.

We aim to review messages and provide a meaningful response within a reasonable period.